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Organisation Page

The organisation page allows you to manage your organisation display name and subscription details.

Organisation Display Name

This is purely for display purposes and does not affect your DMARC records, reports, or billing. You can change this at any time.

Alerts

Alert email addresses, webhooks, and domain setup regression alerts are now managed on the Alerts page under Settings.

Plan

This section displays your current subscription details, including your plan, subscription status, billing email, and billing customer. Use the Manage Billing button here to make changes.

  • Plan Name: Your current plan name.
  • Subscription Status: Your current subscription status.
    • Trialling: You are currently trialling VerifyDMARC.
    • Active: Your subscription is active and will continue to renew.
    • Canceled: Your subscription is canceled and will not renew at expiry.
    • Past Due: Your subscription is past due and may be canceled if not paid shortly.
    • Unpaid: Your subscription is unpaid and may be canceled if not paid shortly.
  • Billing Email: The email address to which billing notifications are sent.
    • This should be an email address that is actively monitored and can respond to plan email limit alerts, expired credit cards, failed payments, and other billing issues.
    • Receipts are sent to this email address for every payment.
    • Change this using Manage Billing. The Billing Email can be an address that is not a user so receipts can go directly to accounts without granting access to the VerifyDMARC platform itself.
  • Billing Customer: The name to be shown on your invoices.

Usage

This section shows how much of your plan's allowances you are using. Each meter is green while you have headroom, amber as a warning, and red when your usage needs attention. Hover over the icon next to a meter for an explanation.

  • Domains (DMARC Records): The number of domains in your subscription and the maximum number of domains allowed on your current plan.
    • The meter turns amber when you are using all the domains included in your plan, and red if you are over the limit, which can happen after moving to a smaller plan. Remove domains or upgrade your plan using Manage Billing.
  • Current Month Emails: The number of emails processed for the current month and the maximum number of emails allowed on your current plan.
    • The meter turns amber once you pass 80% of your monthly limit.
    • If you reach your email limit, VerifyDMARC will stop processing any new DMARC reports until the next month, and the meter turns red. Upgrade your plan using Manage Billing to resume processing.

A banner also appears at the top of the Account page when your organisation is at or over its domain limit, or your subscription is inactive.

Subscription Management

Select the Manage Billing button to manage your subscription, including updating your billing email address, payment method, changing your plan, and viewing your invoices.

You will be taken to our partner Stripe to securely process your payments and manage your subscription.

Closing your Account

There are two ways to close your account. You can either cancel your subscription, which will keep your VerifyDMARC account active until the expiry date, then stop processing any new data, or you can use the Delete Organisation option to immediately cancel and delete your organisation.

Cancelling your Subscription

Use the Manage Billing button to be taken to our partner Stripe to manage your subscription. You can cancel your subscription from there. Your subscription will remain active until the expiry date, and you will not be billed again.

Once expiry is reached, we will stop processing any new DMARC reports for your domains and your data will begin to age out. If you subsequently renew your subscription, we will resume processing new DMARC reports.

Deleting your Organisation

Select the Show button under Delete Organisation to delete your organisation. You will be shown the consequences of deleting your organisation and asked to confirm your decision.

This action is immediate and cannot be undone. You and other users will no longer be able to access the VerifyDMARC Dashboard. Report data will be purged automatically after it is aged out.

We send notifications if we continue to receive DMARC or TLS reports for your domains after cancellation to remind you to remove us from your DNS records.

Feedback

If there is any reason you are considering closing your account, we would love to hear from you why. Please contact us at feedback@verifydmarc.com.